Questions, ideas, wishes?
You’ve come to the right place. Write us a message about your concerns and our team will contact you as quickly as possible.


Please note that ERSTE-SPARINVEST Kapitalanlagegesellschaft m.b.H. do no provide investment advice.


Information regarding investor complaints:

If you want to complain, please click here.
ERSTE-SPARINVEST Kapitalanlagegesellschaft m.b.H. has introduced an internal process for the appropriate and prompt handling of investor complaints. 

It does not cost anything to lodge a complaint. Incoming complaints are handled immediately, and we try to find an adequate solution as quickly as possible. Every complaint and the necessary measures are documented and archived.


In addition, ERSTE-SPARINVEST Kapitalanlagegesellschaft m.b.H. has joined Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft (Joint Arbitration Board of the Austrian Credit Industry). You can address this ombudsman to settle disputes. For further information on Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft and its processes and procedures, please visit