Contact Erste Asset Management

Questions, ideas, wishes, complaints?
You’ve come to the right place. Write us a message about your concerns and our team will contact you as quickly as possible.

 

 

Please note that Erste Asset Management GmbH does no provide investment advice.

 

Information regarding investor complaints:

Erste Asset Management GmbH has introduced an internal process for the appropriate and prompt handling of investor complaints. Please contact us:

ERSTE Asset Management                                          
A-1100 Wien, Am Belvedere 1

Tel: +43 (0)50 100 19992

Fax: +43 (0)50 100 9 19992

E-Mail: contact@erste-am.com

Website: www.erste-am.at

It does not cost anything to lodge a complaint. Incoming complaints are handled immediately, and we try to find an adequate solution as quickly as possible. Every complaint and the necessary measures are documented and archived.

 

In addition, Erste Asset Management GmbH has joined Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft (Joint Arbitration Board of the Austrian Credit Industry). You can address this ombudsman to settle disputes. For further information on Gemeinsame Schlichtungsstelle der Österreichischen Kreditwirtschaft and its processes and procedures, please visit www.bankenschlichtung.at